Frequently Asked Questions
Everything you need to know about our organic skin care collection.
Are Eminence products 100% organic?
Yes, we use the finest organic and Biodynamic ingredients. Our products are handmade without parabens, sodium lauryl sulfates, synthetic dyes, or petrochemicals.
How long does shipping take for my order?
Standard shipping typically takes 3-5 business days. You will receive a tracking number via email as soon as your order has been processed and dispatched from our warehouse.
What is your return policy?
We offer a 30-day satisfaction guarantee. If you are not completely satisfied with your purchase, you can return the unused portion for a full refund or exchange.
Do you test your products on animals?
No, we are a cruelty-free company. We do not conduct animal testing, nor do we use ingredients that have been tested on animals.
How should I store my Eminence products?
Since our products use natural preservatives, we recommend storing them in a cool, dry place away from direct sunlight to maintain their potency and freshness.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal and Apple Pay.